The following terms or abbreviations used on this website have the following meanings: –

Practitioner” means any person who as a part or whole of their job works in labour relations matters. This includes:

  • shop stewards and union officials,
  • bargaining council employees and agents,
  • Department of Labour officials, employees, and inspectors,
  • human resource managers at any level in a company,
  • labour relations managers,
  • CCMA commissioners and officials,
  • Attorneys and candidate attorneys
  • Advocates

Course” – means a stand-alone training course on a specific matter. Some courses are unit standard and SETA accredited. The reason why some courses are not is because there is no applicable registered unit standard [that applies to the majority of courses]. An example of a course is “Derivative misconduct”.

Programmes”- means a number of courses linked together covering a general subject. An example of a programme is “Forms of misconduct: law, skills and practice” [of which derivative misconduct is just one part].

Knowledge” means sourcing relevant and appropriate information around an issue and understanding it. It is knowing what information is needed and understanding that information.

Skill” means the ability to think independently and applying knowledge in a fair and consistent manner.